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    Blog post | 7 November 2016 | Martin Namasaka

Disseminating Research as a Network: Credit on the Cusp Case Study

Financial Inclusion

Disseminating findings is a critical part of the research process. It leads to increased awareness; it also helps to enhance understanding of the messages the research intends to convey, hence maximising the impact that the research can have. Yet, many organisations...

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    Blog post | 21 October 2016 | Stephen Greiff

Getting Ready for Take-off?

Change management | Services markets

What needs to be done to get Executive Coaching operating effectively in Nigeria? And why does this matter? The executive and business coaching market in Nigeria can best be described as ‘nascent’, according to research conducted by Creative Metier on behalf of FSD...

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    Blog post | 19 October 2016 | Robert Stone and Sukhwinder Arora

Can Insights from Informal Groups help us move from Access to Usage?

Financial Inclusion

The financial inclusion agenda globally is gathering momentum. Some of the key building blocks towards rapid progress in achieving broader financial inclusion are the insights acquired by financial services providers, policy makers, funders, investors and other...

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    Blog post | 12 October 2016 | Severin Luebke

Building Trust – Why Banking Needs to be more Personal

Change management | Services markets

In Edelman’s annual study on levels of trust in industries, the Financial Services industry once again came bottom, as they have done for the last 5 years. Although the industry has been recovering from its lows in the early 2010s, only 51% of people have trust in the...

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    Blog post | 6 October 2016 | Paul A. M. Musoke

Executive Coaching is Influencing Change in Africa’s Financial Sector

Change management | Services markets

Globally, executive coaching has become a leadership capacity building tool facilitating change management, enhancing strategic thinking, performance management, organisational effectiveness and supporting individual growth. Coaching provides targeted support for leaders...

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    Blog post | 2 September 2016 | Julie Zollmann

A Tale of Two Markets

Imagine Johannesburg, with its highways, traffic signals, shopping malls, chain restaurants and supermarkets. Now picture Nakuru, a small Kenyan town, filled with old, narrow roads clogged with tuktuks and street vendors, pushing themselves shoeless into the traffic and...

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    Blog post | 30 August 2016 | David Porteous, Bankable Frontier Associates

Credit on the Cusp: “I’ll see you in court!”

Kenya | South Africa | Credit

See you in court? Unlikely. In recent times most law courts in Africa have not been suitable places to enforce or defend low-value retail credit contracts – the transactions costs associated with the legal process swamp the value of most claims. Read more here

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    Blog post | 30 August 2016 | Sushmita Meka, Bankable Frontier Associates

Goldilocks and the “Just Right” Credit Market

Ghana | Kenya | South Africa | Credit

Goldilocks never took a bank loan, never had a credit card, and never got into debt. But if she had, her exposure to the fairy tale credit market would have been “just right.” She’s the lucky one. Across Africa, people living on the “cusp” of poverty –...

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