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Call for proposal

1 July 2020

Scoping study on opportunities and barriers to digitise humanitarian and social assistance in Nigeria

Closing date

22.07.2020 12:00 pm

Together with Enhancing Financial Innovation & Access (EFInA) and the GSM Association (GSMA), we would like to carry out research and analysis to understand the opportunities and barriers to digitise humanitarian and social protection transfers in Nigeria.

This research will seek to understand the landscape of humanitarian transfers and government-to-person payments in Nigeria, identify opportunities and challenges related to digitising those payments, and analyse the feasibility of building digital economies around those payments.

The research will involve the following payment streams:

  1. Government-2-person payments (limited to G2P payments that fall under social protection schemes, for example, The National Social Investment Program of Nigeria)
  2. Humanitarian transfers including the Conditional Cash Transfer (CCT) schemes and transfers to internally displaced persons.

In addition to this research, there are tentative plans to conduct end-user research regarding digital financial services preference, use and barriers. In light of the impact of COVID-19 and the restrictions/challenges around conducting fieldwork, this particular phase of work will be shaped and finalised at a later date (and will be informed by the outcomes of this desk-based/remote research).

We expect that this work will be carried out primarily through desk research and stakeholder interviews for the literature review and potentially, a Human Centred Design focused field-based research to follow as COVID-19 pandemic situation improves (as indicated above).

This research may build on existing work, such as reports produced by the Nigeria Cash Working Group. In addition to publicly available information, the partner engaged for this work will be able to access:

  • Reports, assessments, and data collected by the World Food Programme.
  • Relevant sources of information from FSD Africa, EFInA and/or GSMA that are not in the public domain, if any.

The project is expected to commence in July/August 2020. We expect that work should be completed by October 2020 at the latest, although the bidding consultant/firm should propose a project timeline.

We are inviting proposals from suitably qualified consultants/consultancy firms. More information and the terms of reference can be found here.

Your proposal, which should not exceed 10 pages (excluding annexures), should be sent by email to us at by 1200 EAT on 22nd July 2020.

Questions or comments in respect of the terms of reference should be directed by email to and be received no later than 1200 EAT on 13th July 2020.